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Not getting viewings? How to review your property marketing

Use enquiry data, presentation and comparable evidence to decide what to change next.

By The Best Estate Agents editorial team · Updated 23 September 2026 · 2 min read

A quiet start can be frustrating, but it does not explain its own cause. Before changing the asking price or switching agents, arrange a structured review. You need to know whether buyers are seeing the listing, responding to it and progressing to a viewing.

Locate the point where interest drops

Ask your agent what information is available about listing exposure, enquiries and booked viewings. These are different stages. A listing that few people see raises different questions from one that attracts enquiries but no visits. Ask what the figures mean in the context of the property and marketing period, rather than relying on a large number without explanation.

Check the basics yourself

Review the live listing on both a phone and a larger screen. Look for missing photographs, unclear room descriptions, incorrect location details or an unhelpful opening image. Check how easily a buyer can request information and arrange a viewing. Correcting a factual error should not have to wait for a wider marketing review.

Revisit the evidence behind the price

Ask which comparable properties support the current strategy and whether those examples are asking prices or completed sales. Registers of Scotland publishes residential sale-price statistics, including averages and transaction volumes. These provide market context, but a council-wide figure is not a valuation of your individual home. Discuss the closest relevant evidence with your agent.

Separate presentation from product

Some objections relate to the listing; others concern the property itself. Better photographs cannot create a larger garden, and more advertising cannot resolve every mismatch with buyer expectations. Ask the agent which barriers can realistically be addressed, what each change would cost and why it is worth trying.

Agree a specific next action

Instead of changing everything at once, write down the proposed action, the reason and a review date. This might be a revised image sequence, clearer information or a discussion about price. Be cautious about promises that one adjustment will guarantee a sale.

Keep a record

Save the previous listing, the changes made and the subsequent feedback. That gives you a better basis for the next conversation and makes it easier to judge whether the marketing plan is being actively managed.

Sources & further reading

Official guidance consulted for this article. Check the source for updates.

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